The Play Group: Ready to Play

Booking & Payment

A signed party contract and a 50% non-refundable deposit are required to request a reservation with The Play Group LLC.

Contracts and deposits must be submitted at least two weeks prior to the requested event date.
Reservations are not confirmed until both the contract and deposit have been received and processed.
Final payment is due 5 days prior to the scheduled event date.

Cancellations & Rescheduling

All deposits are non-refundable.
No refunds will be issued after final payment has been made.
Parties may be rescheduled for a $50 fee, subject to availability.
The Play Group cannot guarantee an alternate date will be available.

Venue Access

Hosts will have access to the reserved space 30 minutes prior to the event start time.
Guests may not enter the space before the scheduled start time.
All party guests must vacate the space at the scheduled event end time.
Hosts may remain for up to 30 minutes after the event to clean up and remove personal items.

Additional time beyond this window may result in added fees.

Cleanup Responsibilities

Unless the “Leave It To Us” package has been selected:

All trash must be placed in designated receptacles before departure.
Large items, including balloon installations and pizza boxes, must be disposed of in exterior dumpsters.
Ice may not be dumped in the parking lot.

Failure to properly clean the space may result in an additional cleaning fee.

Decorations

Decorations are welcome with the following restrictions:

No nails, pins, or adhesives that may damage surfaces
No glitter or confetti
No open flames, except candles on a birthday cake

Guest Count & Additional Fees

Party pricing is based on the agreed-upon guest count. Additional guests beyond the included amount will be charged at a rate of $5 per child.

Food & Beverage

Outside food and beverages are permitted.
Alcohol is allowed for guests 21+; hosts are responsible for ensuring legal and responsible consumption.
Food must be low-mess and easy to manage.
No chafing dishes, crockpots, or cooking appliances are permitted.
All food must remain in designated areas. Food is not allowed in the play space.
All food and beverages must be removed within 30 minutes of the event ending.

Guest Conduct & Supervision

Children must be supervised by an adult at all times.
Guests are expected to behave respectfully toward staff, the space, and other attendees.
The Play Group reserves the right to ask guests to leave in the event of unsafe or disruptive behavior.

Liability & Waiver Requirement

All attendees must have a signed liability waiver on file in order to participate.

It is the host’s responsibility to ensure all guests complete the waiver prior to arrival.
The Play Group LLC is not responsible for any individual who has not completed a waiver.

By signing this agreement, the host:

Assumes full responsibility for all guests attending the event
Agrees to release, indemnify, and hold harmless The Play Group LLC and its employees from any claims, damages, or injuries
Accepts responsibility for any damage to property caused by their guests and agrees to cover repair or replacement costs

Agreement

By signing this contract, you acknowledge and agree to all terms outlined above. Completion of this agreement constitutes a formal request for reservation. Bookings are only confirmed once the deposit has been received and processed.

1. AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Explore, Learn & Play ("Company", "we", "us", or "our"), concerning your access to and use of our website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). We are registered in Louisiana, United States. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.

2. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

3. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

1. All registration information you submit will be true, accurate, current, and complete;

2. You will maintain the accuracy of such information and promptly update such registration information as necessary;

3. You have the legal capacity and you agree to comply with these Terms of Use;

4. You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site;

5. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;

6. You will not use the Site for any illegal or unauthorized purpose; and

7. Your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

4. USER REGISTRATION

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. PURCHASES AND PAYMENT

We accept the following forms of payment:

Visa

Mastercard

American Express

Discover

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.

Cancellation/Refund Policy

1.Open Play: All sales are final and no refunds will be issued.

Party Bookings:

A $100 non-refundable deposit is required to secure the booking.

Cancellations made before 30 days of the event will forfeit the deposit.

Cancellations made within 30 days of the event will be charged the full cost of the party.

Rescheduling within 7 days of the party is not permitted, except in emergencies.

Parties rescheduled more than 7 days before the event are subject to availability.

3.Late Exits: Hosts must vacate the premises after the party ends. Late departures will incur a fee of $50 for additional 30 mins.

6. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. Prohibited activities include, but are not limited to:

1.Systematically retrieving data from the Site to create a database or directory without written permission.

2.Using the Site for illegal or unauthorized purposes.

3.Harassing or threatening employees, users, or others.

4.Uploading or transmitting viruses, malware, or any other harmful material.

5.Attempting to bypass security measures or gain unauthorized access to restricted areas.

6.Engaging in spamming, phishing, or other fraudulent activities.

7. PRIVACY POLICY

We care about data privacy and security. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use.

8. TERM AND TERMINATION

We reserve the right to terminate your access to the Site for any reason, including breach of these Terms of Use. Upon termination, your rights to use the Site will immediately cease. You are prohibited from creating a new account under your name or any alias without explicit permission.

9. LIMITATIONS OF LIABILITY

In no event will we, or our directors, employees, or agents, be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site, even if we have been advised of the possibility of such damages.

10. GOVERNING LAW

These Terms are governed by the laws of Louisiana, United States. Any disputes arising from or relating to these Terms or the use of the Site will be resolved exclusively in the courts located in Louisiana.

11. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time and for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site.

12. CONTACT US

For questions about these Terms, please contact us at: info@poshpetiteplayHouse.com

The Play Group Party Terms & Conditions